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OUR GENERAL CONDITIONS OF SALE

Clicking on the icon "I accept the general conditions of sale" means that you accept these general conditions of sale.

ROSEVICTOIRE invites you to carefully read the following clauses:  

For more information, you can contact ROSEVICTOIRE at the following address: rosevictoirecontact@gmail.com

 

Condition 1 - Object of the general conditions of sale:

These general conditions of sale are intended to define, exclusively on the basis of the relationships they establish on the Internet network, the reciprocal rights and obligations of the parties (The "Customer" and "ROSEVICTOIRE") as well as the different stages of the process of order. The sale is reserved for adult or minor customers with parental authorization.

 

Condition 2 - Product & Legal Warranty:

The products offered for sale by ROSEVICTOIRE are those that appear on the site and only on the site on the day of consultation by the user and within the limit of available stocks. 

The products offered for sale are described and presented with the greatest possible accuracy. However, if errors or omissions may have occurred in this presentation, ROSEVICTOIRE cannot be held liable. The photographs and texts illustrating the products are not contractual.

 

Condition 3 - Price:

The prices are indicated in Euro. They take into account any reductions as well as VAT, applicable on the day of the order. The prices indicated are guaranteed within the limits of available stocks except for significant changes in charges and in particular VAT, and except for typographical errors or omissions. The prices indicated take into account the packaging provided by ROSEVICTOIRE. The prices do not take into account the shipping costs which will be invoiced in addition and will be specified to the customer during the final validation of his order. ROSEVICTOIRE reserves the right to modify its prices at any time but the articles will be invoiced on the basis of the prices in force at the time of the registration of the order, subject nevertheless to the availability of the articles. The articles remain the property of ROSEVICTOIRE until full payment of the price of the order.

 

Condition 4 - Order and purchase tunnel:

The customer interested in an article visible on the site www.rosevictoire.com orders directly via the site named above.

Customers placing their order directly on the www.rosevictoire.com website must follow the following procedure:

During his first order, the customer must create a customer account. 

The customer will choose the various articles in which he is interested and will click successively on the link "Add to my basket". At any time he will have the possibility of:

Obtain a summary of the selected items by clicking on the "My basket" link; 

Continue shopping by clicking on the "Continue shopping" link;

Finish your selection and place the order by clicking on the "Order" link. 

To order the selected items, the customer will go to the purchase tunnel by clicking on "My basket". The customer must identify himself (after registration), by entering his e-mail address and password if this has not been done beforehand. The customer is informed and accepts that the entry of these two identifiers (e-mail address and password) is proof of his identity and expresses his consent.

Once the user has been identified and the selection of the desired items has been made, he must validate the billing address.

Then the customer will choose his method of delivery or withdrawal of the order. *

The customer will indicate that he accepts the general conditions of sale by checking the box "I have read the general conditions of sale and I adhere to them without reservation".

Finally the customer will choose the type of payment he prefers, made available by the platform and will fill in the information required by this secure payment platform.

After having validated his method of payment, the customer definitively and irrevocably validates his order. In all cases, whatever the method of payment chosen by the customer, ROSEVICTOIRE will acknowledge receipt of the order as soon as it is validated by e-mail or by any other means at its convenience. By validating the order, the customer certifies that he is either 18 years old or has parental authorization to proceed with the order. The authorized minor undertakes to inform the parental authority of the collection of his personal data, who may oppose their storage and/or their transmission to third parties.

In any case, ROSEVICTOIRE reserves the right to refuse any order or any delivery in the event of an existing dispute with the customer, total or partial non-payment of a previous order by the customer, refusal to authorize payment by bank card from banking organisations, non-payment or partial payment, use of a bank card or other means of payment not issued by a financial institution. The responsibility of ROSEVICTOIRE can then in no case be engaged in this respect. ROSEVICTOIRE also reserves the right to cancel any order without reason mentioned above, subject to reimbursement of the amount paid by the customer during his last order.

 

Condition 5 - Delivery:

Delivery times vary depending on the delivery method chosen. Although ROSEVICTOIRE tries to ensure delivery as soon as possible, ROSEVICTOIRE cannot be held responsible in the event of late delivery.

Delivery times are indicated for information purposes on our site and those of our delivery partners and are not guaranteed.

In the case of international delivery, you will be subject to the payment of import taxes and additional fees. You must comply with the applicable laws and rules provided in the country of destination. ROSEVICTOIRE will in no way be held responsible if the Customer violates these laws.

Please note that an order may be refused and refunded if its weight is less than the carrier's requirement.

 

Condition 6 - Data:

Any customer who has placed at least one order is registered automatically and free of charge in the ROSEVICTOIRE customer file. ROSEVICTOIRE ensures that the data will remain confidential and will never be transmitted unless agreed with the customer.

 

Condition 7 - Availability:

In the event of an unavailability of the article after placing the order, ROSEVICTOIRE undertakes to inform the customer by e-mail upon receipt of the information as soon as possible. The order will be automatically canceled and the customer immediately refunded if his account has been debited. Reimbursement will be made directly to the customer's bank account at the latest within thirty days of payment of the sums paid by the customer.

 

Condition 8 - Right of withdrawal:

In accordance with the provisions of article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal. Beyond this period, returns will not be accepted, any package whose stamp shows a date greater than 14 days will be refused.

Items must be returned to us in their original packaging and condition. Any item returned incomplete, i.e. without the original cardboard label (specifying the brand), having been worn, damaged, stained, washed or bearing cooking, tobacco, perfume or perspiration odors cannot be returned. object of a refund or exchange. In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal. ROSEVICTOIRE reserves the right not to accept returns of products that do not comply with the conditions mentioned above.

Returns must be made imperatively in follow-up (colissimo, letter followed...). We cannot be held responsible for the loss of a parcel when it is returned.

Return costs are your responsibility. We will refund you the amount paid for the acquisition of the item excluding postage.

 

Condition 9 - Customs Duties:

Any order placed on the site and delivered outside of France may be subject to any taxes and customs duties which are imposed when the package reaches its destination. These customs duties and any taxes related to the delivery of an item are the responsibility of the customer and are his responsibility. ROSEVICTOIRE is not required to check and inform its customers of applicable customs duties and taxes. To know them, it is up to the customer to inquire with the competent authorities of his country.

 

Condition 10 - Partial Disability:

In the event that one of the clauses of this contract is rendered null and void by a change in legislation, regulation or by a court decision, this cannot in any way affect the validity and respect of these general conditions. of sale.

 

Condition 11 - Entire contract:

These general conditions of sale and the order summary sent to the customer form a contractual whole and constitute the entirety of the contractual relations between the parties.

 

Condition 12 - Modification of the general conditions of sale:

ROSEVICTOIRE reserves the right to modify the general conditions of sale. Any new version of these will be announced beforehand on the first page of the section my account. Members who do not want contractual relations to be governed by the new version of the general conditions of sale must notify this and, from the date from which the new version takes effect, they must stop using the services of ROSEVICTORY. In the event that one of the terms of the general conditions of sale is considered illegal or unenforceable by a court decision, the other provisions will remain in force.

 

Condition 13 - Behaviour:

The customer may not use the Site in such a way as to cause, or attempt to cause, the interruption of the Site or attempt to force access, or cause damage to the Site. The customer understands that he is responsible for all communication and content that he sends from his computer and that the customer must use the Site in a lawful manner. Any breach of this clause constitutes a criminal offense under the Computer Misuse Act 1990 which we will refer to the relevant laws.

 

Condition 14 - Site:

The customer has the right to talk about and share the links of www.rosevictoire.com provided that this is done in a legal and fair manner, without damage to the reputation of ROSEVICTOIRE and without misusing it. ROSEVICTOIRE reserves the right to delete these links at any time. If ROSEVICTOIRE asks the customer to remove a link to our Site, the customer must do so without delay.

ROSEVICTOIRE may update and change the Site and its content at any time. This means that at any time, the content of the Site may be qualified as no longer up to date.

Note that ROSEVICTOIRE provides the Site only for domestic and private use. ROSEVICTOIRE will not be liable for any commercial loss, loss of business, business interruption or loss of business opportunity.

 

Condition 15 - Intellectual Property, Software and Content:

The rights to the Site and the Content are protected by international copyright law as well as by any other national law relating to copyrights and databases.

 

Condition 16 - Force Majeure:

The concept of force majeure implies the meeting of several prayers: unforeseeable event, irresistible, independent of the will of the parties and making the execution of the obligation impossible.

The seller will not have to establish either the unforeseeability or the irresistibility of these circumstances or the impossibility of performance of the contract. The seller will inform the customer as soon as possible by email of the occurrence of one of the circumstances referred to in the previous paragraph.

The seller reserves the right to extend any delivery time agreed on an indicative basis with the customer for a period equal to that during which the case of force majeure persisted. Similarly, if these facts may compromise the execution of the order according to the terms provided, the seller reserves the right to terminate the contract without commitment or liability on its part.

 

Condition 17 - Applicable law:

The language of this contract is French. These conditions of sale are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.

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